Features As you work with ObserveIT, you will find that it provides unique and invaluable benefits in your day to day system administration. · Screen Snapshot Audit trail - of any configuration change performed on servers and computers. · Record all methods of access - Including remote and console window sessions such as RDP, ICA, Terminal Services, VNC, NetOP. · Selective Monitoring - Limit recording to only selected applications as needed. · SQL Server Database - high performance, scalable backend for indexing and archiving all recorded sessions in a compressed and searchable format. · Identify actual users - ObserveIT Identification Services identifies the actual user even when using generic Windows login names like Administrator. Authentication with an additional user name and password can be against any LDAP data source or ObserveIT internal account database. Please refer to the Installation and Configuration Guide to learn more about setting up and configuring ObserveIT Identification Services. · Searchable metadata - find sessions with any keyword, application screen or file name within the database. · Highly compressed format - 1000 monitored servers = 75 GB of database storage per year. · ObserveIT Slide Viewer - Replay any recorded session using a VCR-like interface. · Efficient data capture - Idle time during a session when the user is not actively working is not recorded. Not only does this approach result in less database storage, it allows sessions to be reviewed quickly as only relevant actions are displayed. · Digital signing and encryption - All recorded sessions are protected against tampering. · Web Console - Intuitive and flexible web based interface for configuration and administration. · Cross Server Reports - aggregate reporting of application usage, selected user activity, and selected server access. · Context Sensitive Search - point your mouse and press F12 on any application window to get a comprehensive audit trail of all access and activity on the selected application window. · Sticky Notes Annotations - Add "Sticky Notes" to any application window. The "Sticky Note" will appear whenever anyone accesses the selected application screen on any monitored server.

ObserveIT Benefits Compliance - SAS-70 Outsourcing Accountability for SOX, PCI, HIPPA & NERC Compliance departments require total visibility of third-party access to the organization servers and computers. The relationship between Sarbanes-Oxley, PCI, NERC-FERC and SAS 70 centers largely on the need to audit "Outsource providers". With the high rate of outsourcing of critical services, these outsource providers are considered integral to the financial reporting process. A due-diligence process should be implemented to observe and certify all internal controls. Read more about ObserveIT for Compliance System Administation - with so many hands on your servers are you losing touch? By facilitating immediate troubleshooting using searchable meta-data and full session recordings, ObserveIT dramatically reduces mean time to repair and increases server uptime. No more endless log file browsing. No more finger-pointing among IT, applications groups and 3rd party providers. No more 3AM administrator wake-up calls. Read more about ObserveIT for System Administration Security - window session playback, directly from your network and security management console ObserveIT provided the unmatched benefit of window session instant-replay, directly from within your existing network and security management tools. By putting a visual face on every flagged event, you can pinpoint weaknesses and identify the breaching party. Read more about ObserveIT for Security

Record & Replay Terminal, Citrix and Secure Remote access VPN SSL Sessions ObserveIT provides 24x7 Record & Replay of all window sessions, whether they are remote access or console access. With support for Terminal Services, Citrix, Remote Desktop, PC-Anywhere, VMware, VNC and NetOP, ObserveIT is agnostic to protocol and to client application. ObserveIT captures textual meta-data during the recording. This detailed information on the state of the OS and the application in use allows you to find relevant user sessions without the need to replay the entire recording. Take a quick walkthrough of ObserveIT features and screenshots: Replay a Recorded Session Generate Reports Free-Text Search Identify the Actual User when using Generic Login Names such as "Administrator" Real-time Alerting and Integration with Management Tools